Posts by Robert Conrad
Customer Service Lessons from Innovative Brands
What about predicting that interest before consumers even start exhibiting demand? Knowing what your customers want before they do can turn out to be a highly lucrative endeavor for business owners to engage in.
Read MoreIs Gamification Right for Your Company?
If you’ve ever received a lollipop after an unpleasant visit to the doctor, or received a gold star in Kindergarten for good behavior, then you’re already familiar with the concept of gamification. On its face, it can be considered complex and unapproachable, but in fact, its basic premise has been around longer than we think.
Read MoreMobile Technology May Not Always Be the Answer
As the world plods onto bigger, greener and higher tech pastures, one would assume that every industry would go right along with it. The public release of the Internet heralded the downfall of some, such as video rental stores and travel agencies. Those that survived have generally embraced mobile technology, with iPads replacing mechanical cash registers in some establishments. However, for others…
Read MoreHow Big Data Can Help Your Business Thrive
Big data can help your business make more informed decisions, from development to marketing.
Read MoreNatural Innovation Can Occur in All Walks of Life
Even without a specialized background or an obvious advantage in life, anybody can be successful, regardless of socioeconomic status or otherwise.
Read MoreThrough the Eyes of a Manager/Mentor: "Innovative Leadership is Needed Everywhere"
Robert Conrad wouldn’t call himself an innovation practitioner but he is. He has the qualities (and inspiration) to find innovative solutions in the workplace. In today’s article he includes a call to action for innovative leadership in hospital administration, and yes everywhere.
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