You’re dressed in the clothes you wore as a 14-year old: wrists exposed by sleeves too short, and too narrow to bend properly at the elbow. Shoulders squeezed, waist cinched. Would you find that uncomfortable? You’re on a crowded bus, moving at speed along a road pitted by potholes. Only your grip of the suspended plastic strap keeps you from…

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There’s lot of discussion now about “big data” and “open data”. I’ve hunted stories from Britain and Japan that fall into three groups: using patterns in visitor behaviour to redesign their experience; using social data and peer benchmarking to help individuals; and using crowdfunding to measure demand for innovative new products. Distilling takeaways and twists on each set of stories, I suggest four principles for working with data that relate to curiosity, empathy and generosity.

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Could Aristotle’s framework for ethics offer us insights for how to catalyze innovation? Two concepts from the ancient Greek philosopher seem immediately relevant: the idea of practical action as a means for cultivating character, and the notion of achieving excellence through balance. Each is explored, with examples.

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When we propose a novel concept that disrupts cherished assumptions and tacit expectations, we need to expect hidden criteria to surface. Hidden criteria are the crutches decision-makers lean on as they attempt to block something truly disruptive because it is frightening or de-stabilizing.

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