CEOs come and CEOs go.  Some – like Steve Jobs at Apple, Jeff Bezos at Amazon, and Richard Branson at Virgin – are excellent.  They generally ‘get it’.  Others – like Steve Balmer at Microsoft, Jeff Immelt at GE, and Dick Fuld at Lehman Brothers – not so much.  They really ‘don’t get it’. So…

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Archive image courtesy of My Starbucks Idea - ideas.starbucks.com.

The Debate There’s an insidious debate that’s bounced around for probably the better part of twenty years now.  It’s the debate of whether or not ‘innovation is everyone’s job’. Some think that ‘innovation is everyone’s job’ because we have to bring the entire organization into the grand practice of innovation and engage them in finding…

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Innovation Spaces – which can refer to any space intentionally designed to foster and facilitate good innovation work – come in all sorts, shapes, and sizes. Perhaps the most commonly understood of these is the ubiquitous Innovation Lab. However aside from formal “labs” per se, Innovation Spaces can also be incorporated in many ways into…

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Majestic Sunrise Above the Clouds.

Have you ever been on a flight where as you’re taking off all you can see out the window is hazy, overcast weather – only to at some time later have your flight break through and emerge above the clouds, where all of sudden the sun is shining bright and clear? If so, then you’ll know how…

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Prologue Design Thinking is an incredibly powerful way to approach the design of just about anything that involves an interaction with people (or other intelligent creatures).  Its underlying philosophy of Human Centered Design requires that we develop a comprehensive empathic understanding of the customer and their situation in a particular context.  This can only happen…

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Ever notice that some organizations seem to be far more consistent at delivering new innovation than most?  I have.  Ever wonder why this is… what they do differently?  I certainly have. Indeed, like so many others before me, I’ve spent my entire adult life working in and around organizations that were trying constantly to deliver…

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As I visit and observe what I call the “existential festivals” – events like Burning Man, SXSW, TED, Sundance, Bonnaroo, and ArtPrize, for example – I ask myself, “What are people really trying to accomplish here – besides just having fun?” The answer I’ve come away with – after quite a bit of pondering –…

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If you’re like me and a lot of other entrepreneurs and intrapreneurs around the world, then you’ve likely romanticized – at least at some point in time – about what it must have been like in great companies like Apple, HP, Google, and Cisco when they were just getting their start – in their founders’…

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As Jack Welch so skillfully demonstrated while he led GE, Market Leadership is the one real strategy that has long-term staying power. H mandated that GE would be No. 1 or No. 2 in every market it was in, or it would get out. It was a “Market Leader or nothing” strategy, and it served GE well.

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