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Mind Maps

Customer Success is a newer discipline in the world of insurance. But while the term is new, the concept isnot; in fact, it is largely an aspirational even somewhat elusive nirvana. It’s even more important in theworld we live in today where, to quote the ECONOMIST: we are now facing “a new world disorder” andwe …

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How internal innovators win the game

22 out of the 30 most transformative innovations were conceived by employees. Kaihan Krippendorf explains why internal innovators are so essential for corporate growth, and how they can win out on the innovation path.

Debunking Myths to Drive Growth

Some people believe that the most innovative companies create customer demand with breakthrough new offerings. They say things like, “Nobody knew they needed an iPhone until Apple created it. Apple created needs that people didn’t even know they had.” Hence, if you want to be an innovation leader, strive to create customer needs. This may sound good, but it’s a misbelief …

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2084

100 years from Orwell’s 1984. The world will have solved the dilemmas that are killing us. How do we get there? The century of new tech Step-change technology (AI, Blockchain, IOT, bio-tech) is not just an engine of growth. It is the only bridge to get to the future. Dilemma. 1. Those who ignore New …

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Seeing The Future

Marketing. We will see a decline of traditional media, and a concentration and digitization of advertising. Consumers will be sourcing their info and ‘cool’ online, via very few, integrated and global platforms. Marketing needs to adjust to this behavioral shift. All of this needs to be orchestrated centrally, with a strong set of corporate positions and a …

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Get Your Team Focused on Results With This KPI Template

Management guru Peter Drucker once said, “What’s measured improves.” So true. You get what you measure when it comes to business performance. The problem is that most teams don’t have clear key performance indicators (KPIs) to measure the success of their strategies and projects. Sure, they may have goals, but without clear KPIs, they don’t have a way to know quantitatively that they’re …

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Experimenting 100 innovative solutions over 20 countries in Africa

Experimenting 100 innovative solutions over 20 countries in Africa twice a year: that’s the process we describe in this compelling interview with David L. Ross, Innovation teacher at Carnegie Mellon University, about corporate open innovation in Africa, initially published in Disrupt Africa. David Ross teaches innovation, entrepreneurship, and investment at Carnegie Mellon University Africa, and …

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Centvingsept by Pixelis: a place for creativity, and branding for good

Fanny Desbois is Communication Director, and Madame l’Ambassadeur of le centvingsept by Pixelis, an organic and open place to the world: it hosts strong projects within Pixelis eco-system. It is a place of sharing, openness, learning and curiosity. Change-makers for good (aiming at positive impact) from all over the world are invited to shake up practices, …

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